Job Title: Customer Engagement Executive
Experience: Freshers
Job Type: Remote / Work from Home
Company : Servionyx Systems Pvt Ltd
website : www.servionyx.in
email : [email protected]

Job Overview

We are hiring enthusiastic and customer-oriented individuals for the role of Customer Engagement Executive. This is a fully remote opportunity designed especially for freshers, offering flexible work hours and a performance-driven earning model. The role focuses entirely on customer interactions, making it ideal for candidates who enjoy assisting and engaging with customers.

Key Responsibilities

Manage customer interactions via calls, chat, or email

Understand customer needs and provide accurate, timely solutions

Deliver a positive and engaging customer experience

Maintain records of customer conversations and follow-ups

Adhere to service quality standards and company guidelines

Work Structure

100% Work from Home

Flexible working hours based on your availability within Night and Evening Shifts

Compensation & Earning Potential

Performance-based earnings

Flexible earning scope depending on productivity and hours worked

Higher engagement and consistency lead to increased earning potential

Eligibility Criteria

Mandatory System Requirement You should have in order to apply

A wired USB headset.

Hard-wired high speed internet (no Wi-Fi) such as RJ45, Fiber Optic cable

Minimum of 40 Mbps download and 40 Mbps upload speeds

An up-to-date computer with at least 12 GB of RAM

Windows 11 (Mac not supported)

Compatible Webcam

Ready to Work Night Shift

Good Computer Skill

Good Written & Verbal Communication Skill

Minimum 25 words per minute Typing Speed