A Retail Sales Officer at Tanishq is responsible for delivering excellent customer service and achieving store sales by promoting and selling gold, diamond, and platinum jewellery. The role includes greeting customers, understanding their needs, and recommending suitable products to ensure a pleasant shopping experience. The officer must maintain good product knowledge, manage billing, handle customer queries, and follow company policies and visual merchandising standards. The role also involves maintaining showroom cleanliness, coordinating with the team, and meeting monthly sales targets while upholding professionalism and a customer-first attitude.